Updated on October 13, 2026.
Write to contact@usecordel.com. I reply within two business days, in Portuguese or English. You’ll hear from a real person, with no bot or ticket number.
If you can, include:
You can start without providing an email or password. When connected, the app creates an anonymous session and may sync data associated with it. Setting up your account lets you recover trips on another device and plan with someone else. A copy stays on your iPhone for offline viewing and editing.
You can view and edit the itinerary and details already saved on your iPhone. Changes stay on the device and can sync when the connection returns. Place searches, document and image reading, and syncing require internet.
The assistant can respond offline using Apple Intelligence on a compatible iPhone when the model is available. It has more limitations than the online assistant. Access to your saved itinerary does not depend on that model.
Yes. In the updated version, the app asks for permission before its first request to OpenAI. You can decline or stop future sharing in Account & settings → Privacy & data. This includes automatic summaries, but doesn’t delete data already sent or turn off Appwrite sync. You can still edit your itinerary manually.
The free-access period announced on the website runs through October 30, 2026. There is currently no subscription or in-app purchase. A pricing model for after that period has not yet been decided; any change will be announced before charging begins.
In your trip, open Manage → Participants and invitations and create a code. The other person uses Account & settings → Join a trip to join. Everyone with access can view and edit the entire itinerary. If you edit different fields of the same item, both changes are kept.
These checklists are personal. In the updated version, they sync across devices signed in to the same account and aren’t visible to travel companions.
On the sign-in screen, choose Forgot password. Enter your email and use the six-digit code to sign in. You can then create a new password or keep signing in with email codes.
Your saved changes stay on your device. Check your connection and open Account & settings → Sync. Avoid signing out or reinstalling the app while changes are still waiting to sync. If the problem continues, contact us and tell us the status shown on that screen.
It can happen, more often offline, and we want to know when it does. Send the question you asked and the answer you received. The assistant never changes your itinerary on its own: it shows suggested changes on a card, and they only happen when you apply them. An incorrect answer does not change anything by itself.
In the app, open Account & settings → Your account → Delete account. If you started without signing up, the updated version offers Account & settings → Delete my data. This removes your account, trips, personal checklists, synced files and preference profile. Trips owned by others stay; your membership is removed. Deletion is permanent. The app asks for confirmation and clears local data after the server responds.
If you signed in with Apple and automatic revocation is unavailable, the final screen explains how to remove access through your Apple Account. This does not prevent deletion in Cordel.
Cordel requires iOS 26 or later. Offline assistance also requires an iPhone compatible with Apple Intelligence and an available on-device model.
Write to us. Cordel is made by one person, and almost everything in it started with someone saying something was missing.
Your trip has a copy on your iPhone. There are no usage analytics tools inside the app, no tracking and no advertising. The details of what leaves your device, where it goes and why are in the Privacy Policy.
Cordel uses the Appwrite SDK for authentication and syncing. It does not use third-party usage analytics, advertising or crash-reporting SDKs. Licenses for distributed components and resources are included with the app, including:
The full license texts are included in the app: the file LICENCAS.txt ships with every installed copy.